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Please contact us if you have any questions about your account.

Frequently Asked Questions

Pre-Sales Questions:
(Answer) Can I register a domain name with you?
(Answer) Do I *have* to register my domain name with you?
(Answer) What payment methods do you accept?
(Answer) How long will it take to get my web hosting account up and running?
(Answer) How are your servers connected to the Internet?
(Answer) How many accounts do you put on each server?
(Answer) Will I be able to telnet to my account on the server?
(Answer) What limits are there to what I can host on my account?
(Answer) Can I ping/trace one of your servers to see what the connectivity is like?
(Answer) What if down the road I need to upgrade my account?
(Answer) I have a country specific domain (.uk, .au, etc), can you host that?
(Answer) How is bandwidth usage calculated?
(Answer) What happens if I exceed my account's monthly bandwidth?
(Answer) How long of a contract do I have to sign up for?
(Answer) Do I have to own a domain to host my website with you?
(Answer) Do you offer any Unlimited Bandwidth Hosting Accounts?
(Answer) Do you charge a setup fee for hosting accounts?


Domain Name Questions:
(Answer) What are your nameservers?
(Answer) What is Domain Auto-Renewal, and how does it work?


Technical Questions:
(Answer) What kind of servers do you use?
(Answer) Will my site have it's own dedicated IP address?
(Answer) WIll I be able to setup and alter my own CRON jobs?
(Answer) Do your services provide Spam Filtering/Antivirus for my email?
(Answer) Do you maintain backups of our websites in the event of a disaster?
(Answer) Do your hosting accounts support Email access via IMAP?
(Answer) Is there a size limit to email attachments I can receive?
(Answer) I'm having trouble sending email via my account, help?
(Answer) What types of activity count towards my monthly bandwidth limit?
(Answer) Someone is hotlinking to images on my website, how can I stop them?
(Answer) How can I create my own custom error pages? (404, 403, etc)

Recent News
07/22/07 - Fab Shop Exhaust Headers website goes online. Uses SEO-Cart for online store.
06/01/07 - SEO-Cart 1.3 released! Includes many new features including new customer front-end, new shipping options, PayPal, Google Checkout, and more.
06/01/07 - Certified Finest Gallery goes online. Uses SEO-Cart for new online store. Rare US Currency.
05/29/07 - New Race World NC website template updated!
05/19/07 - PDA Motorsports Gear website goes online for custom screenprinting, embroidery, and promotional products
 

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